Letter to people added onto the shielding list | British sign language (BSL) | February 2021

Full Letter wording:

You will have received (or will be receiving very shortly) a letter from the Government telling you that you have been added to the list of people who are clinically extremely vulnerable (also known as the shielded patient list). This is a list of people who are at increased risk of becoming seriously unwell from coronavirus.

The letter gives you advice about shielding and the support on offer. We want to make sure you understand the key messages in the letter and the help that is available to you.
The advice for people now identified as high risk:
– Stay at home.
– If you can work from home then do, if you can’t work from home then DON’T go to work (please continue to read this letter for further information on Statutory Sick Pay).
– You should also try to stay 2 metres away from other people within your household, especially if they display symptoms of the virus or have been advised to self-isolate.
– Exercise outdoors once a day where it is safe to do so.
– Do not go shopping or go to pharmacies.
– Continue to attend any medical appointments, including of course any vaccination appointments.
– Follow the shielding measures even if you have already had both doses of the vaccine.

You can read the full shielding advice online at https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

We know that for some people, following this advice this can make life very difficult which is why we offer support to those who need it.

We can help with things like accessing supermarket delivery slots, prescription collection, befriending, loneliness and wellbeing support.

If you would like help please
– call us on 0344 8008020 option 1, then option 4 and then option 3
– email information@norfolk.gov.uk stating “Shielding Support” in the subject title. Please state in the email what you need help with.

Our telephones are open Monday to Friday 9am – 5pm and on Saturday 20 February from 10am – 3pm.

Priority vaccination
If you have not already had your Covid vaccine, please do not worry. The NHS are aware of your changed status and will be in contact to book you in. You might receive a phone call, text message, or email but please do not call your GP practice at this point with regards to your Covid vaccination.

Surge testing in Diss and Roydon area
A very small number of South Africa variant cases of Covid-19 have been found in the Diss area. We would like to test as many adults living or working in Diss and Roydon parishes as soon as possible. We call this testing approach ‘surge testing’ and we do this to see if the variant is more widely spread in the community.
If you live in Diss or Roydon do not go out to access a test – someone will drop a test at your door.

Other things to think about / services that are available to help you stay safe:
To help you avoid shops, you are eligible for priority slots for supermarket home deliveries. To get a priority slot, you will need to register for the National Shielding Support Service here https://www.gov.uk/coronavirus-shielding-support who will share your information with supermarkets, and enable you to receive important updates quickly – if you need help to register, please call us on 0344 8008020 choosing option 1, then option 4 and then option 3.

You will also need to register with your preferred supermarket as an online customer, and they will email you to say these slots are open to you.
If you need help with a prescription delivery, please contact your local pharmacy for information.

If you need to provide evidence to your employers that you cannot attend work (because you have a job which means you can’t work from home) the letter you will be sent by the Government is the evidence you will need to claim Statutory Sick Pay or Employment and Support Allowance (ESA). The letter also provides evidence if you need to claim Universal Credit.

You may be eligible for the Coronavirus Job Retention Scheme (furlough) and you may wish to discuss this with your employer.

If shielding causes you financial hardship and you are struggling to pay for everyday essentials, please call us on 0344 8008020 choosing option 1, then option 4 and then option 3.

We realise that this is a very difficult time for people and are grateful for all your help in protecting yourself, protecting others and protecting Norfolk.

Yours sincerely
Dr S.J. Louise Smith, MB, ChB, PhD, FFPH
Director of Public Health
Norfolk County Council

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