Supporting vulnerable & shielding residents through lockdown – 2020

An insight into how Sefton Council supported vulnerable residents during the first Covid-19 lockdown in 2020.

A ‘COVID-19 Shielding Support Service’ was set up. Staff were redeployed and worked alongside partners and volunteers to support the most vulnerable.

Ranging from a friendly voice, implementation of support packages, social care assessments, financial support, through to escalation of emergency domestic violence situations or supporting those on the edge of crisis, the shielding support service continued throughout the initial four months of the pandemic and received overwhelming praise.

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